Decentralized Arbitration
Trusted arbiters step in to deliver fair, evidence-based decisions β all recorded on-chain for complete transparency.
Average Resolution Time
On-Chain Transparency
Dynamic Arbiter Fee (Reputation Weighted)
How Arbitration Works
A simple, transparent 4-step process ensures fair resolution for all parties.
Dispute Raised
Either buyer or seller raises a dispute with evidence (IPFS hash). 24-hour cooldown period prevents impulsive claims.
Evidence Review
The arbiter reviews all evidence and renders a fair ruling based on the contract terms and proofs submitted.
Decision Made
Arbiter makes a fair ruling based on evidence and submits their decision (0-100% split ratio between parties).
Auto Execution
Smart contract automatically distributes funds according to arbiter's ruling. Arbiter receives 1% fee.
Why Decentralized Arbitration?
Traditional escrow platforms have centralized control. YBZ uses decentralized arbiters for true neutrality.
No Single Point of Failure
Multiple independent arbiters mean no single entity controls dispute outcomes. The network remains resilient and fair.
Complete Transparency
Every decision, evidence hash, and fund distribution is recorded on-chain. Anyone can verify arbitration history.
Instant Execution
No waiting for manual approvals. Once arbiter submits their ruling, smart contract executes it immediately.
Reputation System
Arbiters build on-chain reputation through fair rulings. Poor performance is publicly visible and impacts future assignments.
Guide for Disputing Parties
Know your rights and responsibilities when raising or responding to a dispute.
If You're a Buyer
When to Raise a Dispute
Work not delivered, incomplete deliverable, or significantly different from agreement. Wait 24 hours after submission.
Evidence to Prepare
Original deal terms, communication records, proof of non-delivery or poor quality. Upload to IPFS and submit hash.
Expected Timeline
Arbiter typically reviews within 24-48 hours. Decision is final and executed automatically by smart contract.
Cost Consideration
1% arbiter fee is deducted from the deal amount. Fee is paid regardless of ruling outcome.
If You're a Seller
Document Everything
Keep detailed records of work progress, communications, and deliverables. Strong documentation protects you in disputes.
Responding to Disputes
You'll be notified when buyer raises dispute. Arbiter will review your original submission proof and deal terms.
Protect Yourself
Submit work proof with detailed IPFS hash. Include screenshots, links, or any evidence showing completed work matching deal terms.
Partial Payments Possible
If you partially completed work, arbiter may award proportional payment (e.g., 50% if 50% complete).
Arbitration Fees
Simple, transparent pricing. Fees only apply when disputes occur.
Dynamic Arbiter Fee
(Reputation Weighted)
Fee for deals without disputes
No arbitration cost for smooth transactions
How Fees Work
When Charged: Fee is deducted from deal amount only when a dispute is raised and resolved.
Who Pays: Fee is split from the total deal amount, not added on top. Both parties effectively share the cost.
Arbiter Payout: Fee is sent directly to the assigned arbiter's wallet after they submit their ruling.
Example: $1,000 deal β 1% = $10 arbiter fee. If arbiter awards 70% to buyer, buyer gets $693, seller gets $297, arbiter gets $10.
Become an Arbiter
Join our network of trusted arbiters and earn fees while ensuring fair dispute resolution.
Requirements
Ethereum Wallet
Valid Ethereum address to receive arbiter fees
Approval from Operators
Apply and get verified by YBZ operators
Fair Judgment
Commitment to impartial, evidence-based decisions
Responsive
Ability to review cases and respond within 48 hours
Benefits
Earn 1% Per Case
Paid directly to your wallet after each ruling
Build Reputation
On-chain history shows your fairness and expertise
Flexible Work
Review cases on your own schedule from anywhere
Support Fair Commerce
Help build trust in decentralized transactions
Applications reviewed within 5-7 business days
Frequently Asked Questions
Common questions about arbitration on YBZ
Either the buyer or seller can raise a dispute during the Accepted or Submitted states. However, there's a mandatory 24-hour cooldown period after work submission to prevent impulsive disputes. This gives both parties time to communicate and potentially resolve issues directly.
Most disputes are resolved within 24-48 hours. The arbiter reviews all evidence, including IPFS-stored proof from both parties, deal terms, and any on-chain interactions. Once the arbiter submits their ruling, the smart contract executes it immediately and distributes funds automatically.
Arbiter decisions are final and cannot be appealed. This is by design to ensure quick resolution and prevent endless disputes. However, all rulings are permanently recorded on-chain, and arbiter performance is publicly visible. Arbiters who make consistently unfair decisions will damage their reputation and may be removed from the network.
When creating a deal, the buyer can optionally pre-select a specific arbiter. If no arbiter is pre-selected, the system randomly assigns an active arbiter from the verified network when a dispute is raised. This ensures both choice and fairness in the arbitration process.
Evidence should be stored on IPFS before submitting hashes to the contract. IPFS is decentralized and permanent, so evidence remains accessible. If a party fails to provide adequate evidence, the arbiter will rule based on available information, which may disadvantage the party without proof. Always document and preserve evidence from the start.
Yes! All arbitration decisions are recorded on-chain and publicly visible on Etherscan. You can view the entire history of disputes, including which arbiter was assigned, their ruling ratio, and fund distribution. This transparency ensures accountability and helps build trust in the system.
Need Help with a Dispute?
Our decentralized arbiter network is here to ensure fair resolution for all parties.